Frequently Asked Questions – The Adult Doll Shop
Welcome to the Frequently Asked Questions (FAQs) page of The Adult Doll Shop. Here, we address common queries related to the ordering process, shipping and delivery, returns and refunds, silicone/TPE product information, as well as silicone lovedoll cleaning and storage tips.
The Ordering Process
How do I place an order?
- To place an order, simply browse our website, select the items you wish to purchase, and add them to your basket. Proceed to checkout, where you’ll provide your delivery and payment information to complete the order.
Can I modify or cancel my order after it has been placed?
- Once an order has been placed, it enters our processing system quickly. Therefore, modifications or cancellations may not always be possible. Please contact us immediately if you need to make changes to your order.
How long will it take for my order to arrive?
- Delivery times may vary depending on your location and the shipping method selected. We aim to dispatch orders promptly, please allow for up to 30 days for delivery.
Do you offer international shipping?
- Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary depending on the destination. Please refer to our Postage and Packaging page for more information.
What is your return policy?
- We accept returns for unused and unopened items within 14 days of receipt. Please refer to our Returns and Refunds page for eligibility criteria and return procedures.
How do I initiate a return or exchange?
- To initiate a return or exchange, please contact our customer support team with your order details. We’ll guide you through the process and provide instructions for returning the item.
Silicone/TPE Product Information
What materials are used to make your dolls?
- Our dolls are made from high-quality silicone and TPE (thermoplastic elastomer) materials. These materials are known for their lifelike feel and durability.
How should I clean my silicone doll?
- To clean your silicone doll, use a mild soap or detergent and warm water. Gently wash the doll’s surface with a soft cloth or sponge, taking care to avoid abrasive materials that may damage the silicone. Rinse thoroughly and pat dry with a clean towel.
How should I store my silicone doll?
- Store your silicone doll in a cool, dry place away from direct sunlight and heat sources. Avoid folding or creasing the doll’s limbs or body, as this may cause damage over time. If possible, store the doll in a standing position or lying flat on its back to maintain its shape.
Educational Website Links
- Smooth-On: Smooth-On is a leading manufacturer of silicone rubber, urethane rubber, urethane plastic, urethane foam, and mold-making materials. They provide extensive resources and information about silicone and TPE products: Smooth-On Website
- TPE Compounds: TPE Compounds is a resource for information about thermoplastic elastomers (TPEs). They offer technical data, specifications, and insights into the properties and applications of TPE materials: TPE Compounds
- RTP Company: RTP Company specializes in custom engineered thermoplastics and offers a variety of TPE compounds. Their website provides valuable information about TPE materials and applications: RTP Company
- Zeon Chemicals: Zeon Chemicals is a leading producer of specialty elastomers, including TPE materials. Their website provides information about TPE products and applications: Zeon Chemicals
- Technical Rubber Company: Technical Rubber Company specializes in custom TPE compounds and materials. Their website offers insights into TPE technology and applications: Technical Rubber Company
These websites offer valuable resources, technical data, and insights into the properties, applications, and uses of silicone and TPE materials. Whether you’re looking for product information, technical specifications, or industry insights, these websites can provide useful information to support your needs.
Do You Have a Question?
We hope these FAQs have addressed your questions. If you need further assistance, please don’t hesitate to contact us.
The Adult Doll Shop – Lifelike Beauty Meets Customer Satisfaction!